r/Cisco • u/Standard_Bug1167 • 10h ago
Sherlock has gotten better in the past few months
The title pretty much says it all. We had a weird issue involving asymetrical routing. I've learned at this point that "AI" is only as good as the information you feed it. In this case I fed it everything it needed. Sherlock offered me a fix although it wasn't quite reasonable. It involved more cabling, more SFP's and more configuration. I pushed back and offered an idea for an alternative fix for the current design. Sherlock confirmed my fix with a limitation we could live with. The issue was fixed within 16 hours of me opening the case. 8 of those hours I was sleeping. The interesting part of all this is that these weird routing issues had cropped up in the past. I had worked with actual TAC engineers submitting endless amounts of information and spent time on Webex meetings. None of them caught on to the design flaw. We were given a work around and told what we were trying may not even work based on conflicting Cisco documentation.