smart notes errors

[u/notmikmac]

so i have notability on both my ipad and my lap top as the app. i usually copy down the smart notes it generates from the lecture slides & transcript into the smart notes along with my textbook onto a separate notes page. lately on both the laptop app and ipad app my smart notes won’t generate and says “check your wi-fi or data settings then try again” ive used notability for years on the same wifi’s. ive tried different ones too but it still happens.

is this a bug from the recent app crash? i was never logged out or anything but i notice there has been some glitches on both app versions and then this smart notes error? is it genuinely my wifi or a bug?

[u/kaylanotability]

u/notmikmac Hi! Thank you so much for reporting. Our engineers would like to take a closer look, can you contact support through the app? Go to Notability settings > Help > Contact support. From there, DM me your email address so I can help get you quick help.