I’d say it’s somewhat of a crap shoot. Basically you sign up, get asked if you want a licensed therapist or a “student” therapist (still fairly qualified, just in training), and after a decent bit of time they finally schedule you for some sessions. I forget how long it took me but I think it was at least a month between signing up and actually seeing someone, and I even chose the student option.
I only went for a few sessions because honestly between when I signed up and when I actually got seen my “issues” were resolved. It was still fairly useful though, I got a bit of insight to myself, learned a few coping skills, did a little talk therapy. Strictly I’d say it’s better than nothing, but the real benefits are that they can refer you to get a free personal trainer at the gym which is pretty nice if guided exercise can help you. Also it’s free.
That being said, they can only help for garden variety stuff. I know some people who because of the severity of their needs were actually denied by student services. They will still try to connect you with a local qualified professional, but it takes such an insanely long time for them to do so that it’s honestly quicker to do it yourself.
Basically if your issues are school related and you’re looking to get accommodations, a trainer, or would benefit from fairly surface level therapy, then go for it. If you have more deep rooted or “serious” issues and are trying to get some real work done, try to start looking around in town.