r/github • u/hashkent • 2h ago

Question Blacksmith.sh GitHub runners

I signed up for blacksmith about a week in I’ve got a $7 bill already. I’m also getting you’ve hit 80% of your free mins and you should add a payment method.

I’m seriously confused after being extremely impressed by how fast their runners are. Now I’m wondering what the heck is going on.

I tried to reach out to them but need a payment method to contact billing and no reply on the support@ email.

I’m happy to pay as the service is good but really surprised how they work/do business. I feel I could easily be in for future bull shocks.

Has this happened to anyone else?

Looks like I’m not the only one hit by this - https://forestwalk.ai/blog/surprise-blacksmith-costs/

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u/frothyunderwear 2h ago

Oof that's a shocker, I had a similar run-in with a CI tool that burned through free minutes way faster than expected. The no-reply from support is the real red flag here, if they can't answer a simple billing query without a card on file that's a bit cooked

I'd be locking down any spending limits you can find in the settings, some of these platforms hide the cap behind three menus and a prayer

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u/hashkent 2h ago

I agree - I’ve locked down our GitHub app to just an empty repository because if you disable it completely you get locked out of blacksmith 🤦‍♂️

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u/kgalb2 2h ago

Founder of Depot here. We helped some other folks like the one you linked after similar complaints. Give us a try, and we'd be happy to help you out.