I’m currently looking at Prisma Cloud and I’m keen to hear from people who have actually deployed and operated it, rather than just gone through the sales/demo process.
Main things I’m trying to understand:

How painful was the initial setup?
How much work was involved in deploying Defenders and setting up serverless coverage?
How long did it take before you had genuinely useful visibility across the environment?
Once it was up and running, did it actually improve security outcomes, or did you find yourselves spending a lot of time configuring/tuning the platform?
What’s the day-to-day UX like for the security team?

Anything you discovered after buying it that you wish you’d known beforehand?

I’m also interested in experiences with **Prisma Cloud Compute Edition / self-hosted**. It looks like there are some benefits, but also potentially a fair bit more operational overhead.

Would be great to hear from anyone running it in production, especially around upgrades, scaling, maintenance and whether you’d choose self-hosted again.

If anyone here is **in Australia** and has used Prisma Cloud at a decent scale or has chosen a different vendor, I’d also be happy to chat via DM. I’m mainly looking for independent references before we go too far down the procurement path.

Not looking for vendor pitches, just candid practitioner experiences, good or bad.