After a cache reset on the Switch my kid cannot enter his account anymore. After starting Fortnite he got a screen to fill in my parental password and he got a brand new account.
AI telling me to unlink the Nintendo account from some fake epic account and then relink with the correct account. But I just have my son's epic account and it is correctly linked to the Nintento account with a date from 2024. I am kinda scared of unlinking since it comes with some harsh statements:
Shared profile data will be reset on this account:
Shared game progression and history will be reset on this account
Purchases and earned game content will be reset on this account
I will not be able to connect my Epic Games Account to another Nintendo account
So if I unlink he will be losing everything for sure? He is devastated at the moment, and he cannot even sleep. Does anyone know how to fix this issue?
-edit-
There is even another warning on the unlink screen:
You will no longer be able to use this account to store your progression on Nintendo Account.