Just had an altercation with a driver. I had been using Careem for 6 months and never had a problem. In the app, you can either choose a Ride or a Taxi. The latter is a fare on the counter, meaning the fee goes up gradually with the distance, like a normal taxi, or a Ride, where the price is fixed. I always choose the latter and never had any problem until today, when I discovered that my request for a captain in Ride mode can end up in inDrive, meaning I am the client with Careem and the Captain/Driver accepted my request through inDrive. I find that to be preposterous.
Then, When we arrived my app showed that my fare was 50 DH(the fixed price), i was already paying extra 15 just to get a driver faster, his inDrive app showed 62 DH. We started fighting and yelling. He called me a thief, I lost my cool. He showed me his app; he didn't want to see mine. In the end, 10 minutes after I got home, my Careem app showed me 62 DH very late(iam still puzzled why it took so long). I was fuming. I was right, but I was wrong(story of my life).
The inDrive fares are very loose; they add an extra percentage to the fare depending on your route, the time it took, and traffic jams. There was neither a detour nor any serious traffic, and I still got an extra 20%.
Then I started pondering to myself: those apps are a scam. Because if we had serious traffic, the fare could end up being double, which is insane. If you have an alternative, I don't recommend using these apps. Now scum are filling them, and you have no way to file a complaint. Use a regular taxi; at least you can see the counter, everything is transparent.
The appeal of these apps is gone for me(mostly the fixed price and the precise localization), also never use them to get to the Airport you'll get stopped by the police and get a fine, and probably miss your plane, they know all the names of people working as drivers there, even as a passenger you'll get fined #inDrive #Morocco #Careem